FAQ

Frequently Asked Questions

 

General questions, questions about shipping, or questions about our ambassador program
Email us at contact@wearefloral.com or use our contact FORM
Click to become an ambassador
 

Shipping

How long does international shipping take?
- International shipping takes an average of 15-21 business days to arrive.
How long does domestic shipping take?
-Domestic shipping takes an average of 3-7 business days to arrive.
-Some products may take 12-18 days
How do I track my order?
-We will send you an email confirmation when your order has been shipped, including your tracking number.
How do I change my order?
Use our contact FORM.
 

Are your product all pre-made?

Some of our products are made to order and may take 4-7 days to be cut sewn and shipped out.

Returns

How do I return something?
100% Satisfaction Guaranteed, if you aren’t happy send it back for a full refund!

We LOVE you and want you to be completely satisfied with your purchase

If at any time during the first 30 days after delivery you may return to us for a full refund! We offer returns for all of our customers, domestic and international! Email us at contact@wearefloral.com for customer support.

If you’re not satisfied, please let us know! We work extremely hard to making the highest quality products that we hope everyone will love. We are constantly improving our products based on customer feedback.

Customer is responsible for all shipping charges. Shipping and handling charges are nonrefundable. We do not accept returns on discounted products. 
* If the customer has received an incorrect order or faulty garment shipping charges will be refunded (standard shipping only).
 
 Please include your order number and take note of the return tracking number. 
Sizing Chart

Swim Bottoms 

SIZE

Extra Small

SMALL MEDIUM LARGE X-Large
UNITED STATES
0-1
1-4
6-8
8-12

10-14

EUROPE
32
34
36-38
40-42

42-46

AUSTRALIA
6
8
10-12
12-14

14-16


Swim Tops

SIZE SMALL MEDIUM LARGE 
BRA SIZE
AA-A
B-C
D


Leggings

SIZE WAIST HIP STANDARD INSEAM TALL INSEAM
0/XXXS
21"
32"
31"
-
2/XXS
23"
33"
32"
35"
4/XS
25"
35"
32"
35"
6/S
27"
37"
32"
35"
8/M
29"
39"
32"
35"
10/L
31"
41"
32"
35"
12/XL
33"
42"
32"
35"
14/XXL
35"
45"
32"
35"

CONVERSION CHART

WeAreFloral SIZE AUSTRALIA / UK EUROPEAN
0/XXXS 4 32
2/XXS 6 34
4/XS 8 36
6/S 10 38
8/M 12 40
10/L 14 42
12/XL 16 44
14/XXL 18 46

 

NEED HELP?

 A Floral Team Member Would Love To Hear From You!