Frequently Asked Questions
General questions, questions about shipping, or questions about our ambassador program
Email us at firstname.lastname@example.org or use our contact FORM
How long does international shipping take?
- International shipping takes an average of 15-21 business days to arrive.
How long does domestic shipping take?
-Domestic shipping takes an average of 3-7 business days to arrive.
-Some products may take 12-18 days
How do I track my order?
-We will send you an email confirmation when your order has been shipped, including your tracking number.
How do I change my order?
Are your product all pre-made?
Some of our products are made to order and may take 4-7 days to be cut sewn and shipped out.
How do I return something?
100% Satisfaction Guaranteed, if you aren’t happy send it back for a full refund!
We LOVE you and want you to be completely satisfied with your purchase
If at any time during the first 30 days after delivery you may return to us for a full refund! We offer returns for all of our customers, domestic and international! Email us at email@example.com for customer support.
If you’re not satisfied, please let us know! We work extremely hard to making the highest quality products that we hope everyone will love. We are constantly improving our products based on customer feedback.
Customer is responsible for all shipping charges. Shipping and handling charges are nonrefundable. We do not accept returns on discounted products.
* If the customer has received an incorrect order or faulty garment shipping charges will be refunded (standard shipping only).
Please include your order number and take note of the return tracking number.